DMK Tribe  ·  Free Resource

The Skill
No One
Teaches You

Assertive Communication for Marketers

The conversation you are avoiding is probably the most important one you will have this week. This session reference guide walks you through Connect · Add · Move™, the three-step framework for saying what is true, clearly and warmly, without damaging the relationship.

01
Connect
Meet them where they are
02
Add
AND, not but
03
Move
The clearest next step

Presented by Phil Bush  ·  The Inspired Solution

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What's in the guide

Everything from the session, in one place

The reference card distils the full session into something you can keep on your desk and pick up before your next difficult conversation.

01
The Framework
The full Connect · Add · Move™ structure, explained step by step with the logic behind each element.
02
The Language
The words that open doors and the words that close them. A ready reference for your next conversation.
03
The Scenarios
Both real-world examples from the session, written out in full so you can see exactly how the framework sounds in practice.
04
AND Not BUT
Why one word changes everything, and how to make the switch a habit rather than a conscious effort.
05
The Three Responses
Passive, aggressive and assertive. What each costs you and why most of us default to the wrong one under pressure.
06
This Week's Challenge
The one conversation you have been putting off. The guide gives you exactly what you need to have it.
The Inspired Solution

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